Senior Business Analyst - Dynamics 365 Finances & Operations

Key Responsibilities

• Lead workshops and analyze business needs for the Finance and Projects domains; document target processes and requirements.
• Perform gap analyses, recommend solutions, and secure stakeholder alignment.
• Produce high-quality deliverables: functional specifications, business rules, process documentation, scenarios, test cases, and user guides.
• Support system configuration and oversee customization requests, including acceptance criteria, functional validation, and impact management.
• Plan and execute UAT activities, manage defects (triage, prioritization, follow-up), and support production releases.
• Contribute to Dynamics 365 Finance & Operations (D365 F&O) implementations across multiple subsidiaries.
• Provide Level 2/3 support: diagnosis, resolution, communication, and prevention of recurring issues.
• Contribute to continuous optimization initiatives: standardization, controls, operational efficiency, data quality, and user adoption.
• Administer and monitor D365 licenses: assignment, role-based adjustments, usage tracking, and cost optimization recommendations.
• Manage D365 F&O security: design and maintenance of roles, duties, and privileges; segregation of duties (SoD) as required.
• Manage access requests: user creation and management, environment-based access, periodic access reviews, onboarding and offboarding processes.

Required Qualifications

• Minimum of 8 years of experience in business analysis or ERP functional roles, with significant experience in D365 F&O implementation and support.
• Strong expertise in Finance and Project processes (depending on context: accounting cycles, budget tracking, project costs/revenues, billing, etc.).
• Experience with D365 F&O license management and security (roles, access, governance).
• Strong analytical and synthesis skills, excellent documentation rigor, and sound prioritization abilities.
• Clear communicator with the ability to simplify complex concepts and engage stakeholders; strong team player.
• Bilingualism in French and English (spoken and written).

Proficiency in French and English

Given the diversity of our team and the need to collaborate with local, pan-Canadian, and international clients and partners, the ability to understand and communicate in both languages is required.

Choosing the Company Means:

• Competitive compensation;
• Benefits tailored to your needs;
• Career advancement and professional development opportunities;
• Projects and challenges that combine our DNA with your passion;
• A stimulating environment where everyone works toward shared objectives.

Location:

• Brossard – Hybrid

Interested?

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