Project Manager

High-level customer service at the heart of global projects.

Our client, Velan, a world leader in the manufacture of industrial valves, is seeking a Customer Service-Oriented Project Manager to handle a high volume of projects for a major international clientele in critical sectors (energy, petrochemicals, critical infrastructure).

Your Role

• Be the primary point of contact for clients.
• Coordinate information between clients and internal teams.
• Manage a high volume of projects/orders and ensure rigorous follow-up.
• Maintain clear, timely, and professional communication.
• Identify risks, prevent delays, and propose solutions.
• Lead internal meetings and ensure action items are updated.
• Escalate situations requiring a quick decision.

Desired Profile

• Bachelor’s degree or equivalent experience in administration, management, operations, or customer service.
• 3–5 years of experience in coordination, customer service, or account management (manufacturing experience an asset).
• Demonstrated ability to manage multiple priorities simultaneously.
• Excellent communication and organizational skills.
• Fluency in French and English.
• Rigorous, decisive, autonomous, and customer-focused.

Why Velan?

• A globally recognized and renowned company.
• A role with a significant impact on customer experience.
• A dynamic environment where every day is different.
• Collaboration with multiple teams and strategic clients.

Location:

Montreal

Interested?

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